FAQ
Last updated September 20, 2026
The short answers to the questions we hear most. Anything else — email us.
When will my order ship?
Our pieces are produced to order, so fulfillment opens after the launch window rather than at checkout. Your unit is reserved the moment payment confirms, and we will email you the moment your order goes into production and again when it ships.
What sizes and colors are available?
Launch 001 is offered in a single variant: black, size M. Future drops will expand the range.
What is your return policy?
You can cancel for a full refund any time before your piece goes into production. Because each piece is made to order, we cannot accept returns for change of mind once it is produced — but if it arrives defective, damaged, or wrong, email us within 30 days of delivery and we will replace it or refund you.
How does the verification work?
Every garment carries a scannable mark. Scan it and you land on that unit's twin page showing the signed attestation: the design, the wallet of the verified holder behind it, and the token(s) involved. It takes seconds and needs no wallet or account.
The attestation proves holder provenance — the design was created by the verified holder of the listed token(s). It does not verify IP licensing or collection approval.
Does buying include the NFT?
No. You are buying the physical garment and its provenance record. No token changes hands.
How do I contact you?
Email johnpeter@quigley.email — for order questions, cancellations, defects, privacy requests, or anything else. We read everything.